Privacy Policy

1. Introduction

Welcome to ShooterMaster ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: Name, email address, username, password, and profile photo.
• Athlete data: Federation membership number, discipline, license details, and weapon registration information.
• Usage data: Training session records, scores, competition results, and performance metrics.
• Location data: Approximate or precise location when you search for clubs or ranges (with your permission).
• Device data: Device identifiers, operating system, app version, and crash reports.
• Communications: Messages sent through in-app chat features and support requests.
• Media: Photos and videos you upload or capture through the app (training recordings, profile photos, community posts).
• Payment data: For marketplace transactions, payment details are processed by third-party payment providers — we do not store full card numbers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service.
• Create and manage your user account.
• Process and display competition results and training analytics.
• Enable social and community features (feeds, messaging, following).
• Power AI-based training analysis features (dry-fire, ShotKam).
• Facilitate marketplace transactions between users.
• Send you technical notices, security alerts, and support messages.
• Improve and personalize the Service based on usage patterns.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• With other users: Profile information you mark as public (name, stats, weapon library) is visible to other app users.
• Service providers: Third-party vendors who help us operate the Service (cloud hosting, analytics, payment processing, AI processing). These providers are contractually obligated to protect your data.
• Federative bodies: If you connect your federation account, relevant competition data may be shared with your national or international federation.
• Legal requirements: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us at hello@shootermaster.app.

Some data may be retained for longer periods where required by law or for legitimate business purposes (e.g., financial records for marketplace transactions).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Restriction: Request that we limit processing in certain circumstances.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@shootermaster.app. We will respond within 30 days.

7. Children's Privacy

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data without parental consent, please contact us and we will take steps to remove that information.

8. Security

We implement industry-standard security measures to protect your personal data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the app or by email prior to the change becoming effective. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: hello@shootermaster.app
• App: Via the in-app support section under Settings → Help & Support